| Careline | Tel: 0151 233 3800 / 0151 233 3700 / 0151 233 3019 Careline is Liverpool City Council’s social care contact service (formerly known as Social Services). They are available 24/7 and are the contact point for enquiries and referrals for services for children, adults, and homeless families. Staffed by highly qualified customer service advisors and social workers (including two Chinese-speaking members of staff), they provide a confidential service and refer you to the appropriate services. The Chinese staff speak Cantonese and Mandarin. |
| Merseytravel | Address: 24 Hatton Garden, Liverpool L3 2AN Tel: 0151 227 5181 Fax: 0151 236 2457 The Merseylink service is Merseytravel’s dial-a-ride service for people with mobility problems or difficulties who cannot use ordinary public transport some or all of the time. The vehicles are designed for easy access and passenger comfort. |
| Social Inclusion Team | Address: Kuumba Imani Millennium Centre, 4 Princes Road, Liverpool L8 1TH Tel: 0151 296 7433 Fax: 0151 296 7411 The team assists the Chinese Community in receiving healthcare services. Health Link Workers: – Miss Christine Lee: 0151 296 7460 – Mrs Xiao: 0151 296 7459 |
| Chinese Support Service | Address: 371 East Prescot Road, Liverpool L14 2DE Tel: 0151 281 0137 Fax: 0151 280 8892 Email: [email protected] The Chinese Support Service offers both carers and service users a safe and supportive environment and works on an individual basis to improve service users’ quality of life. |
| Local Solutions | Address: Mount Vernon Green, Hall Lane, Liverpool L7 8TF Tel: 0151 705 2307 The Liverpool Carers Centre is a support service for unpaid carers, independent of other statutory organizations. Services offered include: – Impartial advice – Information signposting to specialist organizations – Emotional support – Activities, training, etc. – Liverpool Carers Forum meetings The centre also provides health and wellbeing advice and activities using the carers center and small gym. |
| Chinese Carers Network | Address: Room 8, 7th Fl., Gostling Building, 32-36 Hanover Street, Liverpool L1 4LN Tel: 0151 709 2643 Chinese-speaking carers can be arranged through Careline to assist any qualifying applicants with their everyday needs. |